Privacy policy
Data Protection Statement
Unless stated otherwise below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obligated to provide the data. Non-provision has no consequences. This only applies if no other information is provided during subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our websites without providing any personal information. Each time you access our website, usage data is transmitted to us or our IT service provider/host via your internet browser and stored in log files (server log files). These stored data include, for example, the name of the page accessed, date and time of access, IP address, amount of data transferred, and requesting provider. Processing is carried out based on Art. 6, Para. 1, letter f of the RGPD, within the scope of our predominant legitimate interest in ensuring the smooth operation of our website and improving our offerings.
Contact Person
Responsible Contact us if you wish. The data controller is: ArboREAL Design, Otto Halter Street, 1274, Brazil, henrique@arboreal.com.br.
Contact via Email
If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text) to the extent provided by you. Data processing serves the purpose of processing and responding to your contact request. If the contact is used for pre-contractual measures or concerns an already concluded contract between you and us, this data processing is carried out based on Article 6, Para. 1, letter b of the RGPD. If the contact is for other reasons, this data processing is carried out based on Art. 6, Para. 1, letter f of the RGPD, due to our predominant legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object to this processing of your personal data at any time based on Article 6, Para. 1, letter f of the RGPD.
We use your email address only to process your request. Your data will then be deleted in accordance with legal retention periods, unless you have consented to further processing and use.
Collection and Processing when Using the Contact Form
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. Data processing serves the purpose of establishing contact. If the contact is used for pre-contractual measures or concerns an already concluded contract between you and us, this data processing is carried out based on Article 6, Para. 1, letter b of the RGPD. If the contact is for other reasons, this data processing is carried out based on Art. 6, Para. 1, letter f of the RGPD, due to our predominant legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object to this processing of your personal data at any time based on Article 6, Para. 1, letter f of the RGPD.
We use your email address only to process your request. Your data will then be deleted in accordance with legal retention periods, unless you have consented to further processing and use.
Customer Account Orders
Customer Account
When you open a customer account, we collect your personal data as specified therein. The data processing aims to enhance your shopping experience and simplify order processing. Processing is carried out based on Article 6, Paragraph 1, Letter a of the GDPR, with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your customer account will then be deleted.
Collection, Processing, and Transfer of Personal Data in Order Fulfillment
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to address your inquiries. The provision of data is necessary for the conclusion of the contract. Non-provision will result in the non-conclusion of the contract. Processing is carried out based on Article 6, Paragraph 1, Letter b of the RGPD and is necessary for the fulfillment of a contract with you. Your data will be transmitted, for example, to shipping companies and the dropshipping providers you have chosen, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The amount of data transmission is limited to the minimum.
Reviews
Data Collection when Writing a Comment or Rating
When commenting/rating an article or publication, we only collect your personal data (name, email address, comment text) to the extent provided by you. The processing serves to enable comments/ratings and display comments/ratings.
By submitting the comment/rating, you agree to the processing of the transmitted data. Processing is carried out based on Article 6, Paragraph 1, Letter a of the GDPR, with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your personal data will then be deleted.
When your comment/rating is published, only the name you provide will be published.
Additionally, when you submit a comment/rating, your IP address will be stored for the purpose of preventing misuse of the comment or rating function and ensuring the security of our information technology systems. By submitting the comment/rating, you agree to the processing of the transmitted data. Processing is carried out based on Article 6, Paragraph 1, Letter a of the GDPR, with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your IP address will then be deleted.
Goods Management
Use of an External Goods Management System
We use a goods management system to process contracts as part of order processing. For this purpose, your personal data collected in the context of the order will be sent to:
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven.
Payment Service Provider
Use of Paypal Payments
We use the Paypal payment service on our website. Data processing aims to offer you payment through the Paypal payment service. To integrate this payment service, Paypal needs to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, your device's location) when you access the site. Cookies may also be used for this purpose. Cookies enable your browser to be recognized.
Your personal data is processed based on Art. 6, Paragraph 1, Letter f) of the RGPD due to our predominant legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of personal data concerning you at any time for reasons related to your specific situation.
By selecting and using "Paypal," the data necessary for payment processing will be transmitted to Paypal to fulfill the contract with you using the selected payment method. This processing is carried out based on Article 6, Paragraph 1, Letter b, of the RGPD.
More information on data processing when using the Paypal payment service can be found in the associated data protection statement at: [https://pay.amazon.com/de/help/201212490](https://pay.amazon.com/de/help/201212490)
Use of SOFORT
We use the payment service provider SOFORT GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT") to process payments on our website. SOFORT GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Data processing aims to offer you various payment methods through payment processing via the SOFORT service provider. If you have chosen the payment option, the data necessary for payment processing will be transmitted to SOFORT. This data processing is carried out based on Article 6, Paragraph 1, Letter b, of the RGPD.
Cookies
Our website uses cookies. Cookies are small text files stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to fully use all functions of this website.
You can find out how to manage cookies in the most important browsers (including deactivating them) using the links below:
- Mozilla Firefox: [https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
Technically Necessary Cookies
Unless otherwise stated in the data protection statement below, we only use these technically necessary cookies to make our offer easier to use, effective, and secure. Cookies also allow our systems to recognize your browser even after changing pages and offer you services. Some functions of our website cannot be offered without the use of cookies. For this, it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on Section 25, Paragraph 2, TTDSG. Your personal data is processed based on Article 6, Paragraph 1, Letter f, of the RGPD due to our predominant legitimate interest in ensuring the optimal functionality of the site and an easy-to-use and effective design of our offer. You have the right to object to this processing of personal data concerning you at any time for reasons related to your specific situation.
Advertising Tracking
Use of Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website, including conversion tracking (assessment of visit actions). Google Conversion Tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
If you click on an ad placed by Google, a conversion tracking cookie will be stored on your computer. These cookies have a limited validity, do not contain any personal data, and are therefore not used for personal identification. If you visit certain pages of our website, and the cookie has not yet expired, Google and we may recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. Therefore, there is no possibility for cookies to be tracked across Ads customer sites.
The information collected through the conversion cookie is used to create conversion statistics. Here, we discover the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies occurs with your consent based on Section 25, Paragraph 1, Sentence 1 TTDSG, in conjunction with Article 6, Paragraph 1, Letter a of the GDPR. The processing of your personal data occurs with your consent based on Article 6, Paragraph 1, Letter a, of the RGPD. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
More information and Google's privacy policy can be found at: [https://www.google.de/policies/privacy/](https://www.google.de/policies/privacy/)
Use of Google AdSense
We use the AdSense function from Google on our website. The data processing aims to rent advertising space on the site and direct interest-based advertising to site visitors. Using this function, visitors to the provider's website receive personalized and interest-based advertising from the Google Display Network. Google uses cookies that enable the analysis of your site usage. The information generated by the cookie about the use of this site is generally transmitted to a Google server in the USA and stored there. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.
The use of cookies or comparable technologies occurs with your consent based on Section 25, Paragraph 1, Sentence 1 TTDSG, in conjunction with Article 6, Paragraph 1, Letter a of the GDPR. The processing of your personal data occurs with your consent based on Article 6, Paragraph 1, Letter a, of the RGPD. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
More information and Google's privacy policy can be found at: [https://www.google.com/policies/technologies/ads/](https://www.google.com/policies/technologies/ads/) and [https://www.google.de/policies/privacy/](https://www.google.de/policies/privacy/)
Use of Google Inc.'s Remarketing or "Similar Audiences" Feature
The application aims to analyze the behavior and interests of visitors. Google uses cookies to perform the site usage analysis, which forms the basis for creating interest-based ads. Cookies record visits to the site, as well as anonymized data about site usage. No personal data of site visitors is stored. If you later visit another site in the Google Display Network, ads will likely be displayed that take into account previously accessed product areas and information.
Your data may be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies occurs with your consent based on Section 25, Paragraph 1, Sentence 1 TTDSG, in conjunction with Article 6, Paragraph 1, Letter a of the GDPR. The processing of your personal data occurs with your consent based on Article 6, Paragraph 1, Letter a, of the RGPD. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
More information about Google Remarketing and the associated data protection statement can be found at: [https://www.google.com/privacy/ads/](https://www.google.com/privacy/ads/)
Plugins and Others
Use of Social Plugins using "Shariff"
We use social media plugins on our website. To ensure that you maintain control over your data, we use the "Shariff" secure data protection buttons.
Without your express consent, no link will be created to the social media servers, and therefore, no data will be transmitted.
"Shariff" was developed by the experts at the computer magazine c't. It enhances privacy on the Internet and replaces the usual "Share" buttons on social media. You can find more information about the Shariff project [here](https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-with-data-protection-2467514.html).
If you click on the buttons, a pop-up window will appear where you can log in with your credentials to the respective provider. Only after actively logging in will you have a direct connection to the social media platforms.
By logging in, you agree to the transfer of your data to the respective social media provider. This includes, among other things, your IP address and information about which of our pages you visited. If you are connected to one or more social media accounts simultaneously, the collected information will also be attributed to your corresponding profiles. You can only avoid this association by disconnecting from your social media accounts before visiting our site and activating the buttons. The following social media networks are integrated through the "Shariff" function.
More information about the scope and purpose of data collection and use, as well as your rights in this regard and options to protect your privacy, can be found in the linked data protection information provided by the providers.
- [Meta Platforms' Facebook](https://www.facebook.com/policy.php)
Your data may be transmitted to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
- [Meta Platforms' Instagram](https://help.instagram.com/155833707900388)
Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
- [Pinterest Inc.'s Pinterest](https://policy.pinterest.com/de/privacy-policy)
Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Pinterest is not certified according to the TADPF.
Use of Google reCAPTCHA
We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The query serves the purpose of distinguishing between human input and automated processing by a machine. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google in the European Union and may also be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies occurs with your consent based on Section 25, Paragraph 1, Sentence 1 TTDSG, in conjunction with Article 6, Paragraph 1, Letter a of the GDPR. The processing of your personal data occurs with your consent based on Article 6, Paragraph 1, Letter a, of the RGPD. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
More information about Google reCAPTCHA and the associated data protection statement can be found at: [https://www.google.com/recaptcha/intro/android.html](https://www.google.com/recaptcha/intro/android.html) and [https://www.google.com/privacy](https://www.google.com/privacy).
Use of GoogleMaps
We use the GoogleMaps map embedding function from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website.
The function enables the visual representation of geographical information and interactive maps. Google also collects, processes, and uses data from site visitors when they access pages with embedded Google Maps.
Your data may also be transmitted to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies occurs with your consent based on Section 25, Paragraph 1, Sentence 1 TTDSG, in conjunction with Article 6, Paragraph 1, Letter a of the GDPR. The processing of your personal data occurs with your consent based on Article 6, Paragraph 1, Letter a, of the RGPD. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
More information about how Google collects and uses data can be found in Google's data protection information at [https://www.google.com/privacypolicy.html](https://www.google.com/privacypolicy.html). There, you also have the opportunity to change your settings in the data protection center to manage and protect your data processed by Google.
Use of YouTube
We use the function to embed YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a partnership with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; affiliated company "Google").
The function displays videos stored on YouTube in an iFrame on the site. The "Extended Data Protection Mode" option is enabled. This means that YouTube does not store any information about site visitors. Only when you watch a video are the details about it transmitted to YouTube and stored there. Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.
The use of cookies or comparable technologies occurs with your consent based on Section 25, Paragraph 1, Sentence 1 TTDSG, in conjunction with Article 6, Paragraph 1, Letter a of the GDPR. The processing of your personal data occurs with your consent based on Article 6, Paragraph 1, Letter a, of the RGPD. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
More information about the collection and use of data by YouTube and Google, your rights in this regard, and options to protect your privacy can be found in YouTube's data protection information at [https://www.youtube.com/t/privacy](https://www.youtube.com/t/privacy).
Rights of Data Subjects and Storage Period
Storage Duration
After the complete processing of the contract, the data will initially be stored during the warranty period. Subsequently, considering legal retention periods, especially tax and commercial rights, the data will be deleted after the expiration period, unless you have consented to additional processing and use.
Data Subject Rights
You have the following rights under Articles 15 to 20 of the RGPD, provided legal requirements are met: the right to information, correction, deletion, processing restriction, and data portability. Additionally, according to Art. 21, Paragraph 1 of the RGPD, you have the right to object to processing based on Art. 6, Paragraph 1, f of the RGPD, as well as processing for direct marketing purposes.
Right to Lodge a Complaint with the Supervisory Authority
In accordance with Art. 77 of the RGPD, you have the right to lodge a complaint with the supervisory authority if you believe your personal data is not being processed legally.
Right to Object
If the processing of personal data listed here is based on our legitimate interest, according to Article 6 (1) (f) of the RGPD, you have the right to object to this processing at any time, with future effect, for reasons arising from your specific situation. After submitting an objection, the processing of the relevant data will be terminated unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
Last Update: January 19, 2024